Practice Insight
Close Up on Complaints: Taking Appropiate Care When Handling Opioid Prescriptions
November 1, 2017
This Pharmacy Connection article explores an incident involving a forged opioid prescription. more >>
Close Up on Complaints: Ensuring the Appropriate Therapy for the Appropriate Patient
August 1, 2017
This Pharmacy Connection article explores a complaint related to a pediatric patient receiving the incorrect medication. more >>
Close Up on Complaints: Avoiding Actual or Perceived Conflict of Interest in Business Dealings
May 1, 2017
This Pharmacy Connection article explores a complaint related to a conflict of interest. more >>
Close Up on Complaints: A Shared Responsibility for Ethical and Effective Pharmacy Services
February 1, 2017
This Pharmacy Connection article explores a complaint related to a MedsCheck, including the responsibilities of the pharmacist, manager and owner. more >>
Close Up on Complaints: Pharmacy Technicians – Professional Responsibilities and Standards of Practice
November 1, 2016
This Pharmacy Connection article shares errors that occur when providing patient care so that practitioners can use them as learning opportunities. more >>
Close Up on Complaints: Ethical Consideration and Clear and Transparent Communication Key When Offering Professional Pharmacy Services
August 1, 2016
This Pharmacy Connection article explores a complaint regarding a prescription transfer. more >>
Close Up on Complaints: Medication Reconciliation Key In Transfer of Care
May 1, 2016
This Pharmacy Connection article shares some errors related to medication reconciliation so that practitioners can use them as learning opportunities.more >>
Close Up on Complaints: Importance of Sensitivity and Communication
November 1, 2015
This Pharmacy Connection article shares errors in sensitivity and communication so that practitioners can use them as learning opportunities. more >>