Is it possible to provide minor ailment services virtually?

The Code of Ethics, Standards of Practice, and relevant Policies and Guidelines, including the College’s Virtual Care Policy apply when providing minor ailment services virtually. Importantly, the pharmacist must first determine that the manner in which virtual care is provided is suitable for the patient assessment and will enable them to meet all legal and professional obligations. 
 
For the minor ailment service to be eligible for reimbursement through the Ontario Drug Benefit Program, it must be provided in-person or virtually (including by phone) from an eligible pharmacy location, as described in the Executive Officer Notice: Funding for Minor Ailment Services in Ontario Pharmacies and Questions and Answers for Pharmacies from the Ministry of Health.