How is patient confidentiality protected within pharmacy incident management platforms?

No information that could identify a patient is submitted from a pharmacy’s incident management platform to the National Incident Data Repository (NIDR). Only the patient’s age range and gender will be shared. It is the responsibility of the pharmacy to ensure that there is no identifiable information provided in any free text fields.

As health information custodians, pharmacies are accountable for taking reasonable steps to protect personal health information and keep it secure.