How do I submit the documentation via the encrypted web portal for my community pharmacy operational assessment?

When you first receive the encrypted email from the College, you will be asked to create an email encryption account with a username and password (details will be attached to your encrypted email). Once you have created this account, you are able to log-in at any time.

For all of the requested documentation, it is suggested you either scan the documents and save screen shots as PDF or take a picture and save as JPEG (picture). All of these types of documents can be ATTACHED to an encrypted email via the portal. Please ensure the quality of the picture is of good clarity and reasonable size so the operations advisor can read it easily.

PLEASE NOTE: compressed files are NOT permitted.

You will NOT have the ability to compose a new email in the encrypted account. Please REPLY to the original encrypted email that was sent to you, and add attachments as you normally would. There is a 35MB limit per email, so you may need to send multiple emails with attachments. This is perfectly acceptable.

Please also note that the encrypted email AUTO-DELETES after 30 days. If you do not submit your documentation within 30 days, you will need to email [email protected] to request a new link.