Concerns about business pressures have been shared with the College before so what is different now?

Pharmacy professionals have raised similar issues previously. In response, in 2020 in collaboration with system partners, patients, pharmacy professionals and pharmacy ownership representatives, we developed a set of shared accountability principles.

Unfortunately, registrants continued to share with us that they are under increasing pressures from corporate ownership to focus on volume and financial targets over what is in the best interests of patients. It now seems clear that some of those who participated in the development of the principles are choosing not to apply them. We acknowledge that what we have done up until now is simply not enough. We are thankful to registrants for sharing their concerns with us.

Our new strategic plan includes a focus on addressing business interests that impede pharmacy professional autonomy and impact their wellbeing. As shared on this page, we are currently implementing several strategies as part of our strategic goal and zero-tolerance approach.