Frequently Asked Questions > Are the Inquiries, Complaints and Reports Committee’s decision and/or reasons for its decision public information?
FAQ

Are the Inquiries, Complaints and Reports Committee’s decision and/or reasons for its decision public information?

The College posts information about concerns that are relevant to a pharmacy professional’s suitability to practice on the Find a Pharmacy or Pharmacy Professional tool. The results of an investigation are public information when pharmacy professionals are ordered to complete a specified continuing education and remediation program, receive an oral caution from the Inquiries, Complaints and Reports Committee, or when specified allegations of professional misconduct or incompetence against the pharmacy professional are referred to the Discipline Committee.

Complaints are confidential and while the results of investigations remain on the pharmacy professional’s file, some investigation results are not available to the public if they are not relevant to the professional’s suitability to practice. You can learn more about the public register and what information is made public and not made public on our Public Information on Pharmacy Professionals page.