First Approved: May 2016
Last Revised: August 2025
Purpose
This policy outlines how administrative appeals on the Practice Assessment of Competence at Entry (PACE) will be managed. Such appeals do not apply to the content or methodology of the assessment process.
Scope
This policy applies to PACE candidates who experienced less than optimal conditions during the assessment period.
Policy
A PACE candidate may file an appeal based on procedural issues that were not resolved to their satisfaction during the assessment period.
Process
If a situation develops during the assessment period that a candidate believes may impact their performance, the candidate should immediately inform their assessor and/or College staff in the Registration department about their concerns.
If the situation is not resolved before the end of the assessment period, the candidate considering filing an appeal must request the PACE Incident Report from the College within 24 hours of completion of the assessment period. The candidate’s report will identify the details of the procedural issue(s) considered by the candidate to have had an impact on their performance, and how the issue was addressed by the assessor. The candidate must return the completed form to the College within three business days of its receipt.
College staff will gather additional information as necessary, and review if and how any relevant processes were followed and the concerns were addressed.
Decision Criteria
This policy is only applicable where the condition(s) cited by the candidate:
- Would reasonably affect the candidate’s performance;
- Could not reasonably be resolved by the assessor and/or College Staff during the assessment process; and
- Can be confirmed through relevant processes and documentation.
Possible Outcomes
If the appeal is granted, the PACE attempt will not be counted, and the candidate will be permitted to complete PACE with another assessor at the earliest opportunity.
If it is confirmed that appropriate measures were taken when the candidate raised the concerns and the incident could not have reasonably affected the candidate’s performance, the candidate’s PACE results will stand.