Does the counselling area of the pharmacy need to be a separate room?

The College’s requirement is for the pharmacy to have a separate and distinct patient consultation area in the pharmacy offering ‘acoustical privacy’. This ensures patients can talk to the pharmacist in an area of the pharmacy to discuss their medications or health without being overheard by other customers.

It is up to the Designated Manager to determine what is appropriate for their space. Once Pharmacy Applications has accepted the completed application, a Community Operations Advisor is assigned to review your floor plan and follow up with you with any concerns.