Hours of Operation
Monday to Friday 8:30 a.m. to 5 p.m.
General Contact Information
Visitor & Mailing Address
Ontario College of Pharmacists
483 Huron Street
Toronto ON, M5R 2R4
Phone
416-962-4861
Toll Free: 1-800-220-1921
Have a question or comment?
Please review our directory to send your question or comment to the appropriate department.
Registrant & Applicant Services
For questions about applying to become a registrant of the College, the registration process, updating your personal or workplace information, requesting a letter of standing, completing annual renewal, or My Account support.
[email protected]
416-962-4861 ext. 3400
Online information
Practice Consultants
For questions about the College’s standards, policies, guidance or other pharmacy practice-related inquiries.
[email protected]
416-962-4861 ext. 2909
Online information
Pharmacy Applications & Renewals
For questions about opening, purchasing, amalgamating, relocating, renovating or permanently/temporarily closing a pharmacy. For questions about health profession corporations (HPC), pharmacy or HPC annual renewals. For assistance updating designated managers, dispensing fees or hours of operation.
[email protected]
416-962-4861 ext. 3600
Online information
Concerns about Pharmacy Care
For assistance filing a complaint or reporting information, or to learn more about the College’s complaints process. Complaints must be received in writing.
[email protected]
416-962-4861 ext. 3800
Online information
Business Pressures Reporting
For pharmacy professionals to share their experience with business pressures: Online business pressures reporting tool
Online information
AIMS Program
For questions about the Assurance and Improvement in Medication Safety (AIMS) Program Standards and the Pharmacy Safety Self-Assessment (PSSA).
[email protected]
416-962-4861 ext. 2909
Online information
Registration Programs & Requirements
For questions about Practice Assessment of Competence at Entry (PACE), the Jurisprudence, Ethics and Professionalism exam, registration policies or being unable to meet a registration requirement (referral to Panel), and information on moving from Part B to Part A of the two-part register.
[email protected]
Online information
Quality Assurance Program
For questions about the Quality Assurance Program, including the Self-Assessment Tool and the Knowledge Assessment, requirements to stay in Part A of the register, and support in assessing whether an activity qualifies as patient care.
[email protected]
416-962-4861 ext. 2264
Online information
Human Resources
For questions about career opportunities or current job openings.
[email protected]
416-962-4861
Online information
Media Inquiries
For inquiries from media outlets. Please note that the media inbox and voicemail are only monitored during regular business hours.
[email protected]
416-962-4861 ext. 2000
Request College Data
For inquires or requests regarding access to the College’s data and/or information.
[email protected]
Accessibility
The College will provide accessible formats and communication support for persons with disabilities. Request more information or support.
[email protected]
416-962-4861 ext. 2263
Online information
General Inquiries
For general inquiries not covered by the other contacts on this page.
[email protected]